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Terms of use

Last updated October 5, 2026

The terms for using the MediTrak desktop app and website: plans and payments, your responsibilities for patient records, and the limits of our liability.

About these terms

These terms apply to the MediTrak desktop app, the website at meditrak.app and the online services they use (sign-in, plans and backups). They are an agreement between you and Aymob Studio (“MediTrak”, “we”, “us”).

By installing the app or creating an account you accept these terms. Our privacy policy explains how we handle personal data.

What MediTrak is, and is not

MediTrak is record-keeping and printing software for medical professionals: it stores patient records, consultations and certificates on your computer and lays out prescriptions and certificates on your letterhead.

MediTrak does not give medical advice, check doses or interactions, or make clinical decisions. You are responsible for every diagnosis, treatment and document you write and sign with it, and for checking a document before you print or send it.

Your account

You sign in with a Google account. Keep that account and the password you set in MediTrak secure; anyone who can use them can open your records on that computer. A MediTrak account is for one practitioner. Tell us at [email protected] if you think someone else is using yours.

The records on a computer are linked to the Google account that set it up, so that another account cannot open them.

Plans

  • Free: up to 100 patients, 100 consultations and 100 certificates, with every document design, printing, PDF, and export and import of your data.
  • Pro: a subscription that removes the limits and adds automatic Google Drive backups.
  • Lifetime: the features of Pro for a single payment, for as long as we offer MediTrak.

Payments, renewals and cancellation

Pro and Lifetime are sold by LemonSqueezy, which acts as merchant of record: it takes the payment, charges any sales tax or VAT and issues your receipts. LemonSqueezy’s own terms apply to the purchase.

A Pro subscription renews automatically at the end of each billing period until you cancel. You can cancel at any time from the Subscription page in the app; Pro then stays active until the end of the period you have paid for, and you are not charged again.

When Pro ends, your records stay on your computer and remain available. The Free limits apply to new records, and automatic Google Drive backups pause. Backups already in your Drive stay there.

We may change prices. A new price applies to a subscription only from a renewal after we have told you about it, and never to a Lifetime purchase you have already made.

Refunds

Refunds are processed by LemonSqueezy. We offer a full refund on your purchase within 14 days of the transaction date if you are not satisfied. To ask for one, write to [email protected] with your order number.

Your data and your responsibilities

Your records belong to you. They are stored on your computer, not on our servers, so we cannot recover them if the computer is lost, damaged or reset. Keep regular backups: export a .meditrak file, or turn on Google Drive backups with Pro.

You are responsible for using MediTrak in line with the laws and professional rules that apply to you, including medical secrecy, patient consent and the protection of health data, and for securing the computers you use it on.

Your license to use the software

We give you a personal, non-exclusive, non-transferable right to install and use MediTrak on the computers you use for your practice, under these terms. Updates are covered by the same license.

You may not resell or sublicense MediTrak, get around plan limits or license checks, or try to break into or overload our servers. You may not use MediTrak for anything unlawful.

Changes and availability

We keep improving MediTrak, so features may change. The app works offline day to day, but sign-in, plan checks and cloud backups depend on online services that can be interrupted. We try to keep them running, but we cannot promise they always will.

Warranty and liability

MediTrak is provided as it is. As far as the law allows, we do not promise that it will be free of errors or fit every purpose, and we are not liable for indirect losses, lost profits or lost data.

As far as the law allows, our total liability to you is limited to the amount you paid us in the 12 months before the event that caused it. Nothing in these terms limits liability that cannot be limited by law.

Ending the agreement

You can stop using MediTrak at any time and ask us to delete your account by writing to [email protected]. We may suspend or close an account that breaks these terms; the app then works as on the Free plan, and the records on your computer remain yours.

Governing law

These terms are governed by the laws of Morocco. Disputes go to the courts of Rabat, Morocco, unless the law of your country gives you the right to go to your local courts.

Changes to these terms

When these terms change we update the date at the top. If a change matters for paying customers, we tell you by email or in the app before it applies.

Contact

Questions about these terms: [email protected].